Cancellation policy
At CABANA OF MERRITT ISLAND, we value your time and aim to provide a seamless shopping experience. Please review our cancellation policy below to understand your rights and obligations regarding order cancellations.
Order Cancellation
We understand that circumstances may change, and you might need to cancel your order. If you wish to cancel an order, please do so before 5:00 PM (EST) on the same day your order was placed.
To request a cancellation, contact our customer support team immediately at:
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Phone: +1 (321) 576-8951
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Email: cabanaboutique1@gmail.com
Once an order has entered processing or has been shipped, it can no longer be canceled.
Processed & Shipped Orders
If your order has already been processed or dispatched, you will need to follow our Return Policy guidelines after receiving the package. We accept returns within 30 days of delivery. The customer is responsible for return shipping costs if the wrong item was ordered.
Damaged or Incorrect Orders
If you receive a damaged item or an incorrect order, please contact us within 7 days of delivery. Make sure to include a photo of the damaged product and your order number. Without proper documentation, we are unable to process replacements, refunds, or credit notes.
Refund Timeline
Once a cancellation is approved and processed, refunds (if applicable) will be issued back to your original payment method. Please allow up to 7 business days for the refund to reflect in your account, depending on your financial institution.
Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
CABANA OF MERRITT ISLAND
Website: https://shopcabanaboutique.com/
Phone: +1 (321) 576-8951
Email: cabanaboutique1@gmail.com
Business Days: Sunday-Monday: Closed
Tuesday-Friday: 10:30 AM–5 PM
Saturday: 10:30 AM–2 PM
Business Hours: 10:30 AM–5 PM
Address: 2275 N Courtenay Pkwy #5, Merritt Island, FL 32953, United States